Please help!! 2018 Range Rover Sport AB,  2015 Buccaneer Cruiser. Started 6 hours ago, By When I needed some work done on my system that was under warranty the dealer tried to rectify and failed. Caravan Heating Back-Up Plans. I’ve been living my [email protected] 400 since late July and I had not tried using electric for the Alde hot water or heating. Got a heater for the winter, and a fan for the summer. By Alde UK cannot guarantee the terms and conditions or pricing policies of service agents. Thanks for the info..Both the main manual 12v and the optional  pump had ticks next to them. I was wondering if an air lock could be the problem. We thought about going away after Christmas. I took the cover off the boiler and ensured all the plug in connectors were in properly - the fan wasnt and as soon as I touched it (and replaced blown fuse), it sprang in to life and no bother since. Since the Alde Compact is a combi boiler, it heats both central heating fluid and hot water simultaneously. I had a problem with Alde 3020 with the pump not working. Alde recommend to bleed the system proper to tilt the caravan fore then aft or for a twin wheeler find a steep hill! This is likely that you have a too strong ratio of the antifreeze or too weak. Was the Alde pump running when you were bleeding the system? Once again thanks  for your help. Any ideas would be most helpful. These bleed valves are not mentioned in my handbook. Hope you can get it sorted and then its something else you know how to sort the next time. The Alde “wet” heating system fitted to caravans and motorhomes is loved by owners, many saying they would never go back to a “blown air” system. Clear editor. leisureshopdirect. Always worth having a £10 fan heater as a backup - we use one routinely as 1kw Alde and 1kw fan heater is more effective than 2kw Alde - at least in our caravan layout it is. Another thing you could try is to totally disconnect the power supply for 10 minutes by unplugging the EHU cable then remove the 20A fuse in the battery box.   Pasted as rich text. Alde 3020 Heating Control - Setting up the Controls - YouTube com/technical?ref=mc&mcguid=42031c82ac9d44edaf3be7b35bacf953, http://www. Last page from OP states new PCB and sensors. You can post now and register later. Fortunately the dealer had given me some fluid to top it up.   Your previous content has been restored. Good luck I hope Alde can help. Does anyone have an idea as to what the problem might be. Hi mrp62,have a look at the monitor panel (the 3020 screen) to see if the 240 is on or off .Gas on or off.My overall general panel also is connected to that too.Trial & error investigation otherwise !! Alde UK is not responsible for any work carried out by the service agents listed on its web site or elsewhere. If the desired temperature is set ≈5 °C below ambient on the digital control panel, the central heating will cut out— the heating fluid will not be circulated to the convectors and the living space will not be warmed. I usually have a fan heater in the van but I lifted it out at the end of last season and never put it back in, lesson learned the other problem there is no hot water. Set the pump speed back to number 2 and the brought the heating back on and is working a treat. If there was an air lock would I still be able to hear the pump in the header tank in the wardrobe. You can find us at some of the world’s leading trade fairs – or maybe when you’re staying in one of the fabulous recreational vehicles available on … Kia Sorento KX-1 CRDI 4WD towing an Elddis Affinity 530. Put the power onto the controller and for a fraction of a second there is an error display Red Heat Fail. Alde recommend to bleed the system proper to tilt the caravan fore then aft or for a twin wheeler find a steep hill! Thanks for the info Volvovanner, it's a strange fault. On the previous 'van there was a cover to remove from the external gas flue before gas could be used on the present 'van this is not the case. We get use to all the mod cons, need to get back to the old days. But pump still didn't work . The heating system always kept the van at a good temperature but it wasn't fully 'comfortable' and needed a bit of manual intervention on the settings to keep it stable. I checked the small bleed valves in the front corners and no air came out them only water. John Mcm There are radiators behind the front seats. Powered by Invision Community, Caravans,Art, I took it for its first service on 12 December 2016. Van just back from it's first service and heating/hot water not working. It didn’t work. If so, air would be being sucked in rather than pushed out. I went back into the van 2 hours later and the van was still chilly. .... just in case, 2005 Nissan X-trail 4WD diesel and Swift Charisma 540 2012 Lunar Clubman ES  2018 Lunar Clubman ES. I took it for its first service on 12 December 2016. It might be worth checking that out. So maybe it's just a case of the actual pump failing.   Your link has been automatically embedded. Upload or insert images from URL. I unticked the manual 12v and unticked the optional  pump. Have you checked the clock & timer settings?. Restore formatting, × Didn't realise until some time after we put it on and it wasn't getting warm. Although the heating fluid will not circulate without the pump, it will still heat tap water if present. They could not contact Alde for advice as they were on an annual shutdown. For 2020, Coachman is the first manufacturer to fit Alde caravan heating throughout its range. For some unknown reason the control panel had changed the pump settings. With a normal shower flow, Alde Flow together with Alde Compact 3020HE delivers 3.5 litres of 40-degree shower water per minute for … Hi Geoff, no by the time I discovered this the dealer was closed going to call them tomorrow, we had to just leave the van and just come home tonight, it's freezing up here in Scotland. Started Tuesday at 12:49, By I only fill the tank up to the maximum level which is what I always did with our other caravan but the fluid levels don’t seem to go up much,maybe an inch or so but within a couple of days the level starts to fall until it can’t be seen. By You say you cannot hear the pump. Whether its checking that the gas burner is working efficiently or the wet central heating is topped up with Glycol, both types of caravan heating system need attention. Thanks for the info . I then turn the heating off, turn the power off inside the van and disconnected the hookup lead from the connection in the garage. Our view on the great debate between Truma blown air heating and Alde wet central heating. Edited March 22, 2017 by Simple Life Thanks for all the tips much appreciated and its great to have heat and hot water in the van. I am currently touring, but my Alde 3010 is not working on electric! The temperature had only moved up 1 degree at 14 , a long way short of the 21 degrees that it had been set to. Not a massive problem because the van still gets hot - just takes a lot longer than previously. .. Six of Slovenian manufacturer Adria’s 11 models imported into Britain now have Alde heating. These bleed valves are not mentioned in my handbook. mrp62 sorry I didn't ask why as just happy it worked, my dealer had no idea either. https://www. Fuse on ours had blown as a result of the poor connection. I checked it was working prior to going in but on the return not working. Truma Corp 2800 Harman Dr Elkhart, IN 46514 USA. I had a similar problem this time last year. HI, Heating and hot water is working on gas but not electric. The boiler has never been working up to this point so the water is cold, went to the towel rail and started to bleed the air at this point this being the highest point, there was a lot of air came out but no water when the air stopped but the level in the expansion tank was now up to half way. Nick J This effectively fools the Alde controller into thinking the memory fault log has been cleared. If the desired temperature is set ≈41 °F below ambient on the digital control panel, the central heating will cut out— the heating fluid will not be circulated to the convectors and the living space will not be warmed. Follow us or alternatively, you can register with our online community Club Together, Address: Caravan and Motorhome Club, East Grinstead House, East Grinstead, West Sussex, RH19 1UA. Holidays across the channel - from 1 January 2021. Tel: +44 (0)1933 677765 E-mail: info@alde.co.uk Alde UK approve ASC Mobile Caravan Services, this means I can carry out work on your Alde caravan or motorhome heating system without invalidating your warranty. There is nothing in the service report about changing the fluid the van is just one year old so I think there is no need to change the fluid. But still no sound coming from the pump. Reinsert the 20A fuse, plug the EHU lead in then switch the Alde panel off and back on again. Hi Ian tried on gas and electric but will try what Kennith has suggested and see what happens, more annoyed about the flood from the inboard tank solenoid pipework, this should have been picked up at the service it was ticked off on the report sheet, it was ok prior to service because I ckecked all the water and heating system before I dropped it off for the service. I found them in the installed accessories. Real quality heat. Pastiche 575. We insulated the external pipe work which helped but did not cure the problem. At 5pm that evening I plugged the hook up back in , turned the power back on and turned the heating on . A diagram inside the cover shows you where to plug it (marked ‘external panel’). I had my fluid changed at the last service from the two year to the five year. Did alde explained why the main manual 12v pump had become ticked? So on the 23 December I put the heating on and within a short time the van was nice and warm, so I left the heating on over night. Sparkie240, Have you spoken to the dealer who serviced it yet? Golf,Fly Fishing Whether you have Truma hot blown air heating in your caravan or motorhome or Alde wet central heating its important to get them serviced.   You cannot paste images directly. On our Alde system there is no need of water in the hot water tank to use the heating. March 22, 2017 in Caravan Heating & Cooling. Alde International Systems AB is a world-leading company which develops, produces and markets heating systems for caravans and motorhomes. to take the van back to the dealer is over 300 miles round trip, I will give them a call this morning, I was really angry last night between the heating not work and a water leak from a pipe at the inboard tank. Took me an age to bleed the system when we went on site the first time we needed some heat. Alde are a super company and will in my experience always try to sort over the phone (they directed me to the likely problem with mine), maybe give them a call? So, with highs in the low 50’s and lows in the upper 30’s, the fact that my house is sold, plus I’m in Campgrounds now, it was time to really try electric for the Alde heat and hot water. A walk through on Bleeding a Alde 3020 heating system in a Bailey Unicorn S4 Cabrera. Alde International Systems AB is a world-leading company which develops, produces and markets heating systems for caravans and motorhomes. Or why not take a look at the global map of Alde service agents? Sometimes it is easier to check the simple things ourselves imho rather than book in and then haul back to dealers and home again. The journey was 150 miles each way and so 3 hours drive each way. Deffo call Alde 01933 677765 but pls do advise us of outcome so we can all learn the cause/remedy pls. It could be that the caravan charger is not working correctly or it is just taking a long time to recharge the battery following whatever voltage was taken out of the battery during the service. However I'm not sure if that could be the problem as it all worked fine the previous day when the heating was left on for 16 hours. There aren’t any cold spots in the pipe work so I’m guessing that an air lock isn’t the issue. Contact Us Follow the Caravan and Motorhome Club via our official Facebook page for up-to-the-minute news, holiday ideas, events, activities and special offers. × As I needed to use the socket for another purpose. Hope you get it sorted .. Alde suggested the following which solved the problem, "You should untick Main Manual 12V and make sure that Optional Pump has a tick in it.". Set the desired temperature to well below ambient on the digital control panel. The actual working fluid is 60% water and 40% ethylene glycol (antifreeze). Found this on a technical site under red fault. Does your Alde control panel show any red or yellow triangle messages as you scroll through the menus? The control panel shows the pump as working, but you can usually a faint noise when the pump is on . This helpful video by Venture Caravans shows you how to use the Alde heating and water heating system that is fitted in the Bailey Unicorn 2 Valencia. 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